Beosound 9000 No power or standby light Repair Service

Beosound 9000 CD drive laser pickup Repair Service

This service covers all Bang Olfusen Beosound 9000 models

• Beosound 9000 Mk1 MkI (Type No 2561 - 2570)
• Beosound 9000 Mk2 MkII (Type No 2561 - 2570)
• Beosound 9000 Mk3 MkIII (Type No 2571 - 2580)

Turn-key repair service is offered no power faults.
We will ship you a bespoke shipping box (with a pre-printed return label) for you to send your player to us for the repair of your player and quick return. Your player will be insured for loss or damage while in transit both to and from Quickcycle*.

Repair service includes:

1. Bespoke packaging box sent to your home address. Includes self-adhesive shipping label to send back to us + all packaging materials and tape for you to send your player safely.
2. Player diagnostics, Power supply faults addressed, functionality review and in-depth cleaning at quickcycle.
3. Shipped back (insured shipping) to you within one week of us receiving it!
4. You get your player back looking amazing and playing again.
5. Full communication and tracking updates will be provided throughout the process to keep you informed of the status.

What to expect after purchase of this service:

• You will receive a notification of purchase and we will dispatch the bespoke shipping box to you within one working day to get your repair started.
• Repair will be completed within 5 days upon receipt of the player. Shipping takes around 3 days each way so the total target time 11 working days.
• Repair will include a 6-month warranty.
• Please be aware player may be hiding other faults if it cannot be powered on. Once the power issue is fixed we will inspect all functionality and discuss as applicable. 
• When you receive the packaging box this will include. All packaging materials to safely ship the play to us including bubble wrap and tape.
• Shipping label to allow you to post it to quickcycle. We use UPS or Evri or Parcelforce. You will need to drop off your packaged player at a dropoff location for one of these couriers to send it to us.
• The player will be checked once it arrives at quickcyle.
• A new laser will be fitted and the player run through a series of tests.
• Confirmation of repair will be sent via store message to keep you up to date with progress.
• The player will be shipped back to you and a tracking message provided.

Can I drop off my player for repair? :

Shipping and insurance do add to the cost of the service. If you can drop off the player locally to us in Cheltenham, Gloucestershire you will not need to pay shipping fees!. Alternatively, we can complete the service at your address if you live locally. Please message us to discuss your requirements.

Terms and conditions:

*Shipping insurance is provided by quickcycle directly for ease of claims and clear responsibility if something goes wrong.  Loss or damage up to market value or £1300 for the player, whichever is lower. To be eligible for this cover you need to take a video of the players working functions before dispatch. We also require an image of the player packaged up before dispatch to quickcyle both with the lid off the box and with the box fully sealed up. (we will provide packaging instructions on how the player should be packaged in the box). Quickcycle packaging instructions must be followed for insurance to be eligible. Our boxes are specially designed to prevent any damage to your player when in transit and we are yet to have an issue with a correctly packaged player.

If you believe your player is worth more than £1300 please send us a message to discuss value before purchase.